TERMS & CONDITIONS

Effective Date: November 23, 2025
Last Updated: November 23, 2025

These Terms & Conditions (“Terms”) govern your use of peoplefirstorgflow.com (“Site”) and all related content, digital products, and services.

By accessing the Site, you agree to these Terms.

1. Use of Website

You agree to use this Site for lawful purposes only and in a manner that does not harm, disable, or impair the Site or interfere with others’ use.

2. Intellectual Property

All content on this Site—including text, graphics, branding, logos, toolkits, templates, and training materials—is owned by PeopleFirstOrgFlow™ unless otherwise stated.

You may not:

  • Reproduce

  • Redistribute

  • Sell

  • Upload to external platforms

  • Share commercially

…any digital products, resources, or materials without explicit written permission.

3. Digital Product License (Etsy Purchases)

When you purchase a digital product through Etsy:

You receive a single-use license for:

  • Personal use within your organization or team

  • Unlimited internal distribution across that team or department

You may not:

  • Share with external clients

  • Share with partners outside your organization

  • Resell, sublicense, or upload the product publicly

  • Represent the materials as your own work

Violation of these terms results in automatic termination of license rights.

4. Consultations (Current or Future Use)

If and when PeopleFirstOrgFlow™ offers consults:

  • Consults provide operational and communication guidance, not legal, clinical, or regulatory advice.

  • You are responsible for how recommendations are implemented within your organization.

  • Results vary based on context, team, and organizational structure.

Consult scheduling, cancellations, and payments (if applicable) are managed via our scheduling platform.

5. No Professional Liability

PeopleFirstOrgFlow™ provides general guidance based on operational best practices and human-centered communication principles.

We do not guarantee:

  • Specific outcomes

  • Legal compliance

  • Regulatory alignment

  • Employment decisions

All resources and content are provided “as is.”

6. Disclaimers

You understand that:

  • Digital products are non-refundable (due to instant access)

  • We do not guarantee uninterrupted access to the Site

  • We are not responsible for third-party outages (Squarespace, Etsy, YouTube, Cal.com, etc.)

7. Limitation of Liability

To the fullest extent permitted by law, PeopleFirstOrgFlow™ is not liable for:

  • Losses arising from the misuse of digital products

  • Damages resulting from site downtime

  • Decisions made based on our templates or content

  • Third-party platform issues

8. Governing Law

These Terms are governed by the laws of the State of Illinois, without regard to conflict of law principles.

9. Revisions to Terms

We may update these Terms at any time. Continued use of the Site means you accept the updated Terms.

10. Contact Us

If you have questions about these Terms, email: hello@peoplefirstorgflow.com